Returns

Due to the nature of our products and hygiene standards, we do not accept any returns unless they arrive faulty or damaged.

Damaged or Incorrect Items

If there’s a problem with your order (damaged, missing or incorrect items), please contact us within 7 days of receiving it. We’ll do our best to resolve it quickly.

Refunds

Refunds are only issued for items that arrive damaged or faulty, and we may require a photo for reference. Approved refunds will be processed back to your original payment method.

Cancellations

If you need to cancel a subscription or one-off order, please contact us within 12 hours of purchase. After this, your box may already be packed and on its way.

 

We’re a small dance-parent–run business, and every order is packed with care — thank you for your understanding!